Marketing: To use AI, or not to use AI?

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While our modern world is a very different place from the time of Shakespeare, with advancing technology creating efficiencies in our personal and professional lives – We continue to debate the moral questions of our time. There has been much debate about the increasing use of Artificial Intelligence (AI) tools, such as ChatGPT, within various professions. Can you even imagine Shakespeare’s output with AI tools as his fingertips, instead of a quill and parchment?

To help us understand both sides of the debate within the marketing profession, we decided to go straight to the source and asked ChatGPT to summarise it for us. The Instruction: Write a blog article discussing the advantages and disadvantages to marketing professionals of using AI to develop content. The Result: A very balanced, succinct, and thorough response actually! We promise the only thing we edited was converting it from US to UK English – Just the Zs to Ss.

It appears to be less a question of IF we should use AI tools, but HOW we can use AI tools to create efficiencies in our work. This will allow us to focus our time and effort on the work that really benefits from our experience, knowledge, and skills – All of the work that requires creative and strategic thinking. We’d love to know your thoughts on using AI to develop marketing content, and whether you’re already integrating AI tools to create efficiencies in your work!

But for the remainder of this article, we’ll just let ChatGPT do the talking…

Exploring the Pros and Cons of AI in Content Development for Marketing Professionals


In recent years, the use of artificial intelligence (AI) has revolutionised various industries, and marketing is no exception. AI-powered content development tools have emerged as a game-changer for marketing professionals, offering unprecedented efficiency and possibilities.

However, as with any technology, there are advantages and disadvantages to consider. In this article, we will delve into the pros and cons of using AI to develop content and its impact on marketing professionals.

Advantages of AI in Content Development

  1. Increased Efficiency: AI can automate repetitive and time-consuming tasks involved in content development, such as generating topic ideas, conducting research, and creating drafts. This allows marketing professionals to focus on higher-value activities, such as strategy development and audience engagement.
  2. Enhanced Personalisation: AI algorithms can analyse vast amounts of data, enabling marketers to create highly personalised content tailored to individual preferences, demographics, and behaviors. This level of customisation can significantly improve audience engagement and conversion rates.
  3. Improved Content Quality: AI-powered tools can analyse existing high-performing content and identify patterns, keywords, and structures that resonate with the target audience. This information can guide marketers in producing high-quality content that is more likely to generate positive responses and drive results.
  4. Streamlined SEO Optimisation: AI can help marketers optimise content for search engines by suggesting relevant keywords, optimising meta tags, and ensuring proper keyword density. This ensures that content reaches the right audience and ranks well in search engine results, increasing organic traffic.
  5. Content Creation at Scale: AI enables marketing professionals to create a large volume of content within shorter timeframes. By leveraging natural language processing (NLP) and machine learning algorithms, AI can generate content across different formats, such as articles, social media posts, and product descriptions, providing marketers with a scalable solution to meet content demands.

Disadvantages of AI in Content Development

  1. Lack of Human Touch: While AI can generate content quickly, it may lack the human touch, creativity, and emotional depth that can resonate with audiences. Emotional storytelling, nuanced language, and authentic experiences are areas where AI-generated content may fall short.
  2. Ethical Concerns: AI content development raises ethical questions regarding plagiarism and intellectual property rights. AI tools that scrape and repurpose existing content may inadvertently produce duplicate or unoriginal work, potentially leading to legal and reputational risks for marketing professionals.
  3. Overreliance on Algorithms: Relying solely on AI-generated content can limit the marketer’s creative thinking and intuition. Marketing professionals bring a unique perspective and understanding of their audience, which may be overlooked if heavily dependent on algorithm-driven content creation.
  4. Accuracy and Bias: AI systems are only as good as the data they are trained on. If the training data contains biases or inaccuracies, it can perpetuate those biases in the generated content. Marketing professionals must be vigilant in ensuring the accuracy and fairness of the content produced by AI tools.
  5. Cost and Learning Curve: Adopting AI-powered content development tools may require a significant investment in software, training, and infrastructure. Additionally, marketing professionals need to invest time and effort in understanding how to effectively use these tools, which may present a learning curve initially.


AI-powered content development tools offer numerous advantages for marketing professionals, including increased efficiency, enhanced personalisation, improved content quality, streamlined SEO optimisation, and the ability to create content at scale. However, it is essential to recognise the limitations and potential drawbacks, such as the lack of human touch, ethical concerns, overreliance on algorithms, accuracy and bias issues, and associated costs.

To harness the full potential of AI in content development, marketing professionals should strike a balance between automation and human creativity, leveraging AI as a powerful tool to augment their capabilities rather than replace them. By combining the strengths of AI with the human expertise and intuition, marketers can achieve greater efficiency, engage their audience effectively, and drive meaningful results in an increasingly AI-driven landscape.

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